Performance Standards

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Here at TC Smith we aim to deliver our services to defined quality standards. We encourage both our staff and our clients to tell us where they think we might improve, and we regularly review feedback to see where we can make changes. We would therefore encourage any comment (both good and bad) as we find this very helpful.

We are accredited by the Law Society with the following Quality Standards – Lexcel Practice Management, Conveyancing, Wills & Inheritance and Family & Children Law. These accreditations demonstrate our commitment to the provision of an excellent service and, especially in the case of Lexcel, demonstrate that the firm adheres to good practice in all of the most crucial and important areas of providing a legal service.

In addition, Frances Cowan has achieved recognition and accreditation with the Agricultural Law Association.

Wills & Inheritance Quality

Performance Standards